Category Archives: Uncategorized

Does the real estate brokerage matter when selecting an agent? (And what you should be looking for)


If you ask any of us here at Residencity whether the real estate brokerage matters when you are looking to hire, we’re going to tell you that it’s the real estate agent that matters, as they are going to be the ones doing the job, not the brokerage they work for.

A real estate agent should not be selected depending on the size of brokerage or how well known it is. A large firm demonstrates how well they recruit and keep agents, perhaps better training and support services, but this is not indicative of the quality of work that the firm does, as well as the agents. Each agent will have different accomplishments and methods of selling properties and it is important to find one whose style matches yours.

Choosing a real estate agent is similar to selecting a post-secondary institution. As a recent graduate out of high school you plan to study at UBC.  Are you choosing UBC just because it’s a well-known university or because of the degrees and programs offered?

In the end, the name of the real estate brokerage does matter to an extent, but should not be a major deciding factor when selecting your agent. Upon selling a house, real estate agents are the ones that the sellers thank, have a lasting connection with and recommend to their friends, not the real estate brokerage. It is important to keep in mind that there will be good brokerages, satisfactory brokerages and that it is important to do your homework on the real estate agent and assess what they have done, and are willing to do for you.

This brings us back to Residencity. We are a small team that values service above everything. We do a pre-inspection, staging, high quality photos and video as those are the things that are going to make your house stand out beyond the others. Call us at 604.288.9166 or email us for a consultation to see what we can do for you.

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1 of the solutions to getting your home sold (and you don’t even need to do anything)


Imagine blow drying your hair in your new home and having the circuit breaker trip: you’re in the dark and you have no idea where the breaker box is, and often it’s tucked away in a dark corner in the basement. Everything you buy nowadays comes with an instruction manual- the drawer set from Ikea, the blender from The Bay and even the second hand car comes with a manual in the glove box. Buying a new home, probably the most expensive thing you will ever own, does not come with a manual.

Whenever someone buys a house, they should always receive a specification sheet. Residencity will provide you with both a specification sheet and a manual. The manual will provide details such as location of breaker boxes, water shut off, instructions for sprinklers. The specification sheet will contain details of the appliances and materials used in the house.

We believe that it is essential to have a specification sheet when selling a home and to find a realtor who will make you one when listing your home. Not only does it contain important notes for the new homeowner, but it can also be used as a marketing piece. Additionally, a manual should be provided upon closing with the rest of the details. The more information you present, the more familiarized potential buyers are with the property, the more likely they are to take interest and present you with an offer.

Specification lists and home manuals are a standard here at Residencity, unlike other real estate brokerages and teams where they are not required and it is up to the realtor if they want to prepare one for their client. As a result, we prepare one for every property that lists with us no matter the price of the home. Call us at 604.288.9166 or email us for a consultation to see what our agents can do to get your property sold.

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Decrypting real estate marketing plans


You’ve agreed to list with an agent and their next step is presenting you with their “tried and true marketing plan” that is “guaranteed” to sell your home. It appears that the more there is on the plan, the better the agent is, but not everything listed may be for your benefit. Here are some common methods we see and what they really mean:

 

1. “Your listing will be posted on a ‘Multiple Listing Service (MLS®)’ or ‘REALTOR.ca'”. This is good, although not the greatest incentive to hire a real estate agent as every agent lists here and it should be expected that your agent will do so.

 

2.“Your property will be promoted on our social media platforms such as Facebook, Twitter, Youtube and Instagram. How many likes, followers and subscribers do the channels have and how active are they?

 

3.“Distribution of marketing materials with your home listed around your neighbourhood and at open houses” Ask your agent what type of marketing materials they will be creating and when they will be printed and distributed. To give you a guideline, creating a flyer and sending it off to a printer and courier takes at least 5 days if done diligently.

 

4.”Professional Photos” This phrase is open to many different interpretations especially in the real estate world. What does “professional” mean to the agent? It can be anywhere from a dated point and shoot camera to smartphone photos. Always ensure that the photographer is a professional real estate photographer. Not a wedding photographer, not someone who photographs headshots, not someone who does sport photography. You want someone who specializes in making your home look good in photographs. At Residencity, we believe that having professional photos is a required component when listing a home.

 

5.”‘In-office’ marketing’: sending an email to all the real estate agents within their brokerage” The reality is, real estate agents receive countless of emails each and every day and your property will not be a priority. On top of that, agents and their clients already have a specific type of property they are looking for. This really only targets a small niche of buyers and will not add much value or have a great impact on you selling your home.

 

6.“Additional advertising on websites such as Kijiji and Craigslist to increase exposure on your property” People go on these websites to find pets, free or second hand things and not a house. They may be looking at a house to rent- but these people are not your target audience and therefore this does not hold much value.

 

7.“We advertise regularly on magazines and newspapers” Again, it is important to think about what they are advertising and the amount of exposure you will get. How often is this publication published? Which publications do you advertise in? How is it distributed?

 

8.“I am on X buses, X bus benches and X bus stops throughout the lower mainland and people frequently call for neighbourhood listings” What this tells you is that the agents are advertising themselves and not your property. Have you ever seen a bus ad where a property took precedence over the agent? Chances are, most of the calls they will receive are potential clients rather than potential buyers who are interested in your listing.

 

9.“Your property will be advertised on your agent’s personal website” How effective is it to actually have your listing on your agent’s personal website? How many unique visitors does the site receive and how many page views does it get? Unless the buyer has a relationship with the agent, chances are, their first searches will go to realtor.ca or other MLS pages.

 

At Residencity, we believe in only doing things that hold a significant value when it comes to selling your home. By that we mean focusing on photography, videography, proper staging, floor plans, feature sheets, aerial/drone imagery and 360 tours- things that will maximize your selling price. If you’re interested in listing with Residencity, give us a call at 604.288.9166 to see what we can do for you.

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“It’s about the sale, not the amount it sells for”


The real estate industry is designed to focus on increasing the volume of transactions rather than delivering a quality product. A real estate agent is only invested in 3% of your property (the commission you are paying them) and they are focused on speeding up that process in order to get their 3% as soon as possible.

Here are some examples of how real estate agents have done so:

  1. Nike would never sell a $100 pair of shoes without a professional images but houses which are worth millions get posted on MLS® with poor quality images or none at all.
  2. When buying a car, it is expected that it will have a mechanical and/or accident report (if second hand). Properties get put on the market everyday without having passed any inspections or reports. The buyer is supposed to do the due diligence.
  3. Properties are sold in days and sometimes even on same day the listing goes live. The seller believes they got a good deal but the truth is, they may have been able to get an even better deal, had the property been on MLS for a week.

As you can see, the real estate industry is is designed to move houses as quickly as possible and for agents to earn commission. Things that will maximize your selling price such as taking the time to get professional photos done, providing a pre-inspection report and letting the property sit on MLS for a few days, often slows down the process. A top Realtor understands the importance of taking a bit of extra time marketing the home properly. 

At Residencity, we believe that it’s about the amount that your property is going to make you, and not so much about closing the sale so that another notch can be added to our beltThis matters to us because it can mean the difference of adding or missing out on several thousand- even hundred thousand dollars to your property.

This is why we have come up with a standardized 6 step process which we use for every listing that we acquire. We start with a consultation, then a home inspection, home preparation (photography, videography, staging, aerial, 360 tours etc.), open houses, offer presentations and finally, closing. We want to ensure that the price you sell for is the price you deserve. Call us at 604.288.9166 or send us an email to see what we can do for you.

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How do real estate agents get away with crappy photos?


Have you ever found it unusual that in the age of digital imagery, many properties are still presented online with a meagre handful of photos, if any at all? Our lives are entwined with photos and imagery; smartphones are everywhere, and social media like Facebook, Instagram, and Snapchat have become ubiquitous, multi-billion-dollar companies. Yet somehow, the real estate industry tends to lag in grasping the full importance of quality photography for listing a property.

So how is it exactly, that a real estate agent might get by without so much as a single photograph for something as big as the sale of your home?

  1. Agents are freelancers and can choose to do as little or as much as they see fit when listing a property. It is critically important to find an agent that believes in the importance of listing photography.
  2. Brokerages have zero control over agents’ marketing efforts when listing a property, or on behalf of a seller. They do offer incentives to promote an agent to get more photos but cannot force a set standard.
  3. The only entity that can mandates a requirement is the local real estate board, and their base requirement is: a minimum of 1 photo of the property

At Team Residencity, we believe that professional photos are key to marketing your property and we have listed photography standard practice. Our marketing team will evaluate your property, and choose the number of images that is right for your listing. 15 images is the bare minimum but some properties may warrant as many as 40 images. Additionally, we utilize cutting-edge Matterport 3D scanning technology to further enhance the buyer’s experience online. Call Residencity at 604.288.9166 or email to list your home with us.

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The #1 Problem With Home Inspections


In real estate, home inspections occur after an offer is accepted. This means that when you buy a property, you essentially have to make an offer first and then find out what is wrong with it.  

This doesn’t sit well with us.

It’s a little like going to a car dealership where they don’t let you test-drive the vehicles until you’ve made them a formal offer.  Car dealerships obviously can’t get away with this, but somehow it’s the way of the world in the real estate industry

Let’s take a closer look at how this affects you when selling your home.

You want to sell your home, and you choose a real estate agent who puts your property on the market without an inspection. Just like all everyone else.

You get tons of viewings, you get an offer and everybody is happy.

Then the buyer does an inspection and finds out that your furnace needs replacement and he wants you to pay for it by discounting the offer by $7000. You want to sell the house so you take the hit and you lose $7000.

Meanwhile, your agent only loses $210 off of his commission (3%).

Now if you knew there was an issue with the furnace beforehand, and it was spelled out as part of your property information, you could have saved yourself thousands.

Not to mention, what if you don’t choose to purchase the home in the end? You would have to repeat the whole process of conducting a home inspection again.

In the current real estate industry, home inspections happen after a deal has been made. At Residencity, we include a pre-inspection with every property we list as we want to know your home inside out.

Call us at 604.288.9166 or email us for a consultation to see what else we can do for you.

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